Quick Answer: Can I Swap My Samsung Phone?

Does Samsung have a return policy?

Samsung Return Policy Samsung offers consumers a 30-day money back guarantee.

Consumers also have the option of canceling the order at any time before the product is shipped..

How do I exchange my mobile phone?

Evaluate old device. Select the device which you wish to exchange. … Get exchange coupon. Your Mi account will be credited with the exchange value coupon, instantly.Place new order. Place a new smartphone order & use the exchange value coupon during checkout.Keep old phone ready.

Is Samsung trade in worth it?

If you select the buyback program, you’re promised a “credit” worth 50% of the phone’s retail price as long as you can keep that phone in good condition and return it within 24 months. … So, if price is what has you on the fence regarding Samsung’s latest, then taking advantage of this trade in deal might be worth it.

How do I return a Samsung phone?

It’s easy! Simply sign into the My Orders page and use the “Return” button to initiate a return. You’ll have 15 days to return the product once an RMA has been issued. Please keep in mind, all merchandise must be in the original packaging and have all the original items (such as manuals, remotes, cables, etc.)

What is Samsung return policy on phones?

We cannot accept returns or exchanges for final sale items or items not bought directly from Samsung.com or through the Shop Samsung App. Eligible returned items must be received by Samsung within 15 days of receipt by customer (unless purchased under a special promotion that expressly extends the trial use window).

How do I prepare my Samsung for trade in?

Tap Reset phone and enter your PIN, unlock pattern, or password to confirm you want to erase everything on your phone. Tap “Erase everything” and allow the phone to complete the reset. When the phone restarts, it will be ready to send as a trade-in.

Can I trade in a phone with a cracked screen?

Examples of smartphones you can’t trade in Physical damage -If your phone has physical damage, like a cracked screen or missing buttons, you can’t trade it in. Modification or unapproved additions – If you added things to your phone, you can’t use it as a trade-in.

Can I trade in my Samsung phone?

Any smartphone running iOS or Android operating system is eligible for Trade-in. Eligibility and Trade-in value are product and carrier specific and may vary depending on the time of purchase. Additionally, if you are purchasing an unlocked device, trade-in values will vary.

Can I upgrade my Samsung phone?

The Samsung Upgrade Program allows customers to buy a new eligible Samsung smartphone device using Samsung Financing. After 12 months, you’ll have the option to upgrade to the latest smartphone with a maximum credit up to 50% of the initial purchase price. You must return your old smartphone device in good condition.

How do I contact Samsung directly?

1-800-SAMSUNG.

Is trading in your phone worth it?

Trading in your phone does not get you cash in hand. … While phone carriers want you to stick with them, they provide convenience, but not good financial value. They are likely to value a trade-in phone $100 to $300 less than it might be worth to someone who will purchase it from you through a third-party website.